Legal & Compliance

Terms & Conditions

Effective Date: July 2026

Independent Directory Notice: upgradephone.shop is an independent comparison directory and sales referral platform. We are not owned, operated by, directly affiliated with, or an official technical support helpline for EE (EE Limited) or BT Group.

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you (“you”) and upgradephone.shop (“we,” “us,” or “our”), concerning your access to and use of our website and telephone sales advisory services.

2. Nature of Our Services

upgradephone.shop provides independent plan comparison guidance, tariff information, and telephone sales referral services for UK mobile contracts, SIM-only plans, and broadband packages.

  • All final mobile subscriptions, SIM deliveries, 5G network speeds, and monthly billing are managed directly by the chosen network operator.
  • We do not directly process monthly billing payments or manage customer accounts on behalf of telecom providers.

3. Accuracy of Plan & Pricing Information

While we strive to present accurate, up-to-date information regarding data allowances, upfront fees, switching credits, and gift promotions, rate plans offered by network providers remain subject to change without prior notice. Always confirm final contract terms with your advisor before completing an order.

4. Intellectual Property

All proprietary design elements, logos, and written material on upgradephone.shop belong to us. All third-party trademarks, brand names (including EE and BT), and logos mentioned on this site belong exclusively to their respective corporate owners and are used purely for fair nominative comparison.

5. Limitation of Liability

upgradephone.shop shall not be liable for any indirect, incidental, or consequential damages resulting from network downtime, contract disputes with third-party network providers, or reliance on information presented on this website.

Questions About Our Terms?

Contact our sales & advisory desk for clarification on any terms.

Call Us: 033 0133 5074